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Shipping Policy

All Products purchased from the Website (https://genesis.gifts) shall be delivered to the User by standard courier services by Genesis Gifts, (“GENESIS” or “We” or “Us”) or on behalf of the respective Sellers through a logistics partner. All deliveries where applicable shall be made on a best efforts basis, and while the Website will endeavor to deliver the Products on the dates intimated, the Website disclaims any claims or liabilities arising from any delay in this regard. Genesis Gifts shall not be responsible for any delay in the delivery of the Products. Genesis Gifts shall not be liable for any damage to the Product in transit due to mishandling by the logistics partner.

Genesis Gifts shall not compensate for any mental agony caused due to delay in delivery. The Users can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the Users will be refunded back the price of the product in the account or payment wallet, in accordance with the options chosen by you, as soon as the order is successfully canceled.



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